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Support on self-guided bicycle tour

You are here: Bicycle tours and vacations > Self-guided bicycle tours > Standby Support

Standby support
You can stay in touch with us, even on a
self-guided bike tour.

We provide you with a mobile phone and a
contact person to call in case anything
happens during your tour. This is a 24-hour service and you can call your contact person
anytime. You will have their mobile number
programmed into your phone. In case you
cannot reach them, there is a number to our
office.

At your tour welcome briefing we will show
you how to use the phone and explain who your
contact person is. You also get a phone charger.

People who have gone on our tours in the past have described this service as allowing
them to have an adventure on their tour, but have the peace of mind that they can always call if needed. This service also enables us to resolve any issues quickly.

You do not have to keep your mobile on. It is your holiday after all. If we need to contact
you during the tour, for any reason, we will leave a message at your overnight hotel.

We mainly use Nokia mobile phones, but we also have Siemens cell phones.
On some tours you will use the mobile phone to call us to arrange a particular transfer.

More about our self-guided bicycle tours:

Accommodation in selected hotels and pensions
Buffet breakfast
Luggage transfer
English route descriptions
Detailed cycling maps
Town maps
GPS console with preprogrammed route
Transfers by car according to program
Welcome briefing upon arrival
Quality Trek or Scott bike rental
Stand-by support (cellphone and contact person)

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