Topbicycle - specialist for self-guided and guided bike tours. Create your own cycling vacation in Central Europe.
top bicycle tours in Europe
Phone: (+420) 519 513 745 -
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e-mail:info@topbicycle.com
 
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Frequently Asked Questions

Please click on the links below to jump to the relevant questions on this same page.
Email or call us if you have a question not answered here.

About Topbicycle
How long has your company been in business?
How is your company structured? Do you have staff at home AND overseas?
What distinguishes your adventure travel company from others?
What is your most popular vacation? And why?
Do you have a brochure I can look at?
Can I get some references about you from someone who has traveled with you?
Can I get Med-Evac insurance through you?
What happens to my money if Topbicycle goes bankrupt or into insolvency?
Can I book flights and other travel through you?
Do I need a passport or visa for a bicycle tour?
What is with this “Central” Europe? I thought it was Eastern Europe.

Central European bicycle tours in general
What is the standard of your accommodations?
Can you book extra nights before and after the tour?
I do not have enough time for the full tour. Can you shorten the itinerary for me?
What comes with the bikes?
Can I bring my own pedals / saddle / helmet?
Can I bring my own bike?
Can I join more than one route together into a longer tour?
How far will I cycle each day?
Will I be fit enough for the tour?
What are the routes like – paved or off-road?
How hilly is the terrain?
Are the roads and routes you use safe?
What about safety in towns?
I am a woman traveling on my own. Will I be safe?
I am a vegetarian – is this possible in Central Europe?
I have a particular allergy. Can you help me if I do a tour with you?
Is April / May / June / July / August / September / October a good time to go?
What will the weather be like in the area for my tour?
Do people speak English? / Will I be understood?
What are the differences between a guided and a self-guided bicycle tour?
Do you have group discounts?
Do you have any benefits for repeat customers?

Self-guided bicycle tours
What does a self-guided bicycle tour include?
What is the extent of your “support service”?
If I am finding my way along the route by myself, what do I get to help me?
What do I do if I get totally lost?
Can you help if my bike breaks on the tour?
What happens if I cannot complete the cycling each day?
Why is there a 15% tour supplement for a single person on a self-guided tour?

Guided bicycle tours
What does a guided bicycle tour include?
How large are your group sizes?
What happens if not enough people sign up to the tour?
Are your guides local?
I see breakfast and dinner are included – what do we do about lunch?
I am a slow cyclist. Will I hold up the group?
Will I have to cycle at the pace of the group?
How do you choose your guided tour dates?
Can I do a guided tour outside of the dates on your website?
(Between April and October of a particular year): I would like to do a guided tour next year – any dates available?

Payment and Reservation
How do I sign up to a tour?
How can I send you my completed reservation form?
Do you require a tour deposit?
When do you require the final payment of the tour?
Is it OK if my other friends sign up to the tour later?
What currency can I use when paying via 3-D Secure payment gateway?
I am having trouble paying by card on the 3-D Secure payment gateway. Any help?
What are the steps of payment for bike rental?

Bike rental
What is included with the bikes?
Can I bring my own panniers?
What about maps of the route I intend to do?
Where is the bike drop off point?
What is latest time I can reserve bicycles from you?

About Topbicycle
How long has your company been in business?
In 1996, Tomas Leskovjan started Greenways Travel Club, which was the first company to
organize tours along the Czech Greenways from Vienna to Prague. It specializes in active
vacations - cycling, hiking, horse riding, canoeing and multi-sport holidays.
The most popular choice was cycling, so Tomas decided to focus more on bicycle tours.
The result is Topbicycle, which is the brand name of Greenways Travel Club. Topbicycle
specializes in cycling tours in Central Europe. Read more on our About Us page.

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How is your company structured? Do you have staff at home AND overseas?
Our office is based in the delightful town of Mikulov in the winegrowing countryside of the
Czech Republic. From here, we answer your emails and phone calls, and arrange and
coordinate tours. We have many guides working for us and they live throughout Central
Europe. We also have global partners who sell our tours in the United States, Canada,
Australia and New Zealand. You can book a tour directly with us or through our partners.

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What distinguishes your adventure travel company from others?
Experience and detailed knowledge - We arrange tours in the place we know best –
where we live. We have been developing our tours, based on a detailed local knowledge of
our region, since 1996. We were the first company to arrange tours along the Prague-
Vienna Greenways under Greenways Travel Club.

Quality self-guided tours - From the personal welcome briefing to the farewell, we
provide a high standard of services on our self-guided bicycle tours. We provide excellent
navigation and tour information and rent you a mobile to call us in case of anything during
your tour. You main luggage is transferred every day and accommodations are booked.
You decide when to start every morning and cycling pace in this flexible type of tour.

Local guides - Our professional, bilingual guides are nationals of the main tour country.
Who better to explain the incredible changes that Central and Eastern European countries
have faced over the years than a person who has lived through them? They will cycle with
you and can explain the points of interest you will see.

Quality bikes in a size for you - Our TREK 7300FX hybrid bikes are perfect for the terrain
of our tours. Our TREK bikes come in all sizes and we have men's and women's frames.
You will get a bike that fits your body.

Quality accommodation - These are 3-4 star hotels and pensions, most often run by the
owner. They are centrally located and all rooms have a private bathroom. Get to your
hotel/pension easily after sightseeing around town or after your day’s biking, have a
relaxing, hot shower and then get a comfortable, good night’s sleep.

Professional, personalized service - Many people picture us in “the post-Communist
European badlands of the East” where service is poor and sour at best. This is not true
and we break this stereotype by providing a high standard of service and attention.

Read references from people who have toured with us and used our services.

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What are your most popular cycling vacations? And why?
Our two best-selling bicycle tours are Greenways from Vienna to Prague (Version A) and
Amber Trail I from Budapest to Krakow. The Greenways, especially version A, have a high
density of points of interest as well as varied landscapes along the route. The Greenways
have also been highly publicized by Friends of Czech Greenways and the Greenways
Program of Nadace Partnerstvi. The Amber Trail from Budapest to Krakow goes through
breath-taking, mountain and forest landscapes of Slovakia.

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Do you have a brochure I can look at?
Yes. We have a full-color brochure detailing more about our tours. It is available to
download in a PDF format. If you give us your address, we will post you a hard copy.

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Can I get some references from someone who has traveled with you?
Yes, you can. Let us know which route you are interested in - info@topbicycle.com. If we
cannot find someone willing to provide references for a particular route, we can put you in
contact with someone else who has done a tour with us. They can give you an idea about
the organization of our tours. It is worth checking out the external websites and reports of
people who have been on our tours listed on our References page.

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Can I get Med-Evac insurance through you?
Unfortunately not, you are responsible for your own travel and health insurance.
Read our Terms & Conditions that detail our and your responsibilities.

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What happens to my money if Topbicycle goes bankrupt or into insolvency?
We have tour operator’s insurance required by all tour operators in the European Union.
You will get back any funds you paid to us in the unlikely event of us going bankrupt or into
insolvency.

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Can I book flights and other travel through you?
No – but Prague, Vienna, Bratislava and Budapest are cities that are covered by many
cheap airlines. Check out Skyscanner.net to search for flights. We can recommend the
best way to get to the start point of the tour in case you cannot fly to the closest start
city.
Contact us and let us know your travel plans. Have a browse on the online train and bus
timetables
for countries in Central Europe.

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Do I need a passport or visa for a bicycle tour in the Czech Republic, Slovakia,
Hungary and Poland?
Most of the countries in which we arrange tours joined the European Union in May 2004.
As they are new EU members, we recommend double-checking with the embassy of the
country you intend to visit in your home country. You will need a full, valid passport.

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What is with this “Central” Europe? I thought it was Eastern Europe.
It is all a matter of perception. People living in the countries of Austria, the Czech Republic,
Slovakia, Poland and Hungary consider this area to be Central Europe. National Tourist
Offices are promoting this label too. We consider Bulgaria and Romania to be “Eastern”
Europe.

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Central European bicycle tours in general
What is the standard of your accommodations?
We book a minimum of quality, comfortable 3-star hotels and pensions. All the rooms have
private bathrooms. The accommodation is centrally located, in the Old Town center if not
on the square itself. The hotels and pensions are often in historical buildings and because
of this, many do not have a lift. In the smaller towns and villages we use the best available
accommodation in town.

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Can you book extra nights before and after the tour?
Yes we can. Get in touch with us and we will detail the hotels we use in a particular city.
We can give the exact price after we book because of high and low season prices and
possible differing prices for numbers of nights with the hotel. However, we can give you an
approximate price for the extra nights.

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I do not have enough time for the full tour. Can you shorten the itinerary for me?
Email us - info@topbicycle.com - detailing how much time you have, how many km you
could cycle in a day and your preferences of places to visit. We only customize self-guided
tours on the routes our tours cover. In most cases, we will be able to design a shorter
itinerary for you. Sometimes, due to logistical reasons this will not be possible.

Many people want to shorten a tour by riding the equivalent or two or more days in one.
While this is possible we do not recommend it. If you are thinking to shorten a tour and
have some ambitious daily cycling km then consider the following. First, you will be
following a route you have never done before. This will require you to stop more often and
check the map and route descriptions. Second, riding in Central European terrain will be
different than at home. Third, the weather may not be ideal all the time. All these factors
can significantly reduce your average cycling speed and increase the time it takes to cycle
the daily distance.

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What comes with the bikes?
All bikes are equipped with - mudguards, rear luggage rack, bar ends, bell, rear light, clips
and water bottle holder. We also provide free of charge: helmet, pannier bags, handlebar
bag, cyclocomputer, repair tools, puncture repair kit, inner tube, pump, water bottle and
lock.

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Can I bring my own pedals / saddle / helmet?
We provide all of the above but feel free to bring your own. On our reservation form there
is a space to let us know you are bringing these. We will bring the tools to attach pedals
and saddle to the bike.

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Can I bring my own bike?
Yes, feel free to bring your own bike. However, we do not give any tour discount if you do.

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Can I join more than one route together into a longer tour?
Yes, you can. Have a look at our tours in Central Europe. We can combine many routes.
Most popular combinations are:
Danube Trail I and Danube Trail II: Passau – Vienna – Budapest
Danube Trail I and Greenways: Passau – Vienna - Prague
Danube Trail II and Amber Trail I: Vienna – Budapest – Krakow
Greenways and Elbe River Trail: Vienna – Prague - Dresden

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How far will I cycle each day?
The daily cycling distance varies from 30 - 70 km (19 – 45 miles) per day. Bicycle tours
with flatter terrain have longer daily cycling distances (the Danube Trail I from Passau to
Vienna and the Danube Trail II from Vienna to Budapest). On challenging tours with serious
hills, we shorten the daily cycling miles (Amber Trail I from Budapest to Krakow).

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Will I be fit enough for the tour?
We rate our tours as Easy Moderate and Challenging.

Easy – the bike tour follows a course of a river, usually downstream; the terrain profile is
almost level. Beginner bikers can easily travel the route.

Moderate – the bike tour is evenly distributed over hilly terrain and less demanding flat
parts; 1 or 2 more challenging days of ascents and descents (crossing a mountain range).
The route is suitable for recreational cyclists who ride regularly at home.

Challenging - only 1 or 2 easy days; the rest of the route is challenging in terms of
terrain: several highland or mountain ranges to be crossed during the tour, with long, steep
climbs. The route is suitable for well-trained recreational cyclists or accomplished sports
enthusiasts, who will enjoy the very difficulty of the terrain.

We recommend looking at the daily cycling miles on the detailed tour itineraries and
checking out the route profile for each tour on this website. It is important to get saddle
time in before you go on distances and hilly terrain comparable to the tour you have
chosen. Being fit and being a fit cyclist are different things.

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What are the routes like – paved or off-road?
Most routes are on paved third-class roads - backroads. Some sections are on dedicated,
paved cycling paths, which are a joy to cycle on. Other sections are on forest tracks or
off-road, light-gravel paths, both of which may also be cycling trails. All of the routes can
be handled by our TREK 7300FX, hybrid bikes.

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How hilly is the terrain?
All of our tour web pages have a route contour profile, including a map of the route.
We make a distinction between mountainous hills (hills that you will encounter living near a
mountain range) and rolling hills (a nice-sounding word for all others, but hills that you
would normally expect anywhere). Our Moderate tours have rolling hills, but only our
Challenging tours have mountainous hills.

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Are the roads and routes you use safe?
You will ride mainly on paved, third-class roads. These are backroads and have the
minimum amount of traffic. Although this traffic consists of traffic between villages, you
still have to be vigilant (as you would be on any road). Sometimes a route goes on a busier
road. This is often unavoidable as it is the only road into an overnight town or you will go
on the busier road for a few hundred meters before turning off on to a backroad again.
A warning note about the route will always be in your route descriptions. Some tour
sections are on forest tracks or off-road, light-gravel paths. The challenge here is to look
out for the occasional stone, fallen branch or pothole.

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What about safety in towns?
Central Europe is as safe for tourists as Western Europe. So take the same precautions.
Do not flash around your valuables and be careful of pickpockets in busy, tourist places.

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I am a woman traveling on my own. Will I be safe?
Yes, you will be safe. In fact, on a tour in the countryside you will be safer than usual.
This is because you will be in rural areas where the crime rate is low if non-existent.
In cities you have to use your common sense and take precautions as any other tourist
would. Our stand-by support service for self-guided tours includes a mobile phone.
You can call us (24 hours) in case of any problems.

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I am a vegetarian – is this possible in Central Europe?
Central European cuisine is admittedly meat-heavy. Most restaurants will have vegetarian
choices on the menu, but it is a good idea to say that you are vegetarian at the
restaurant. Some dishes may contain meat and this might not be apparent from the menu.
If you are not a strict vegetarian then we recommend that you try some of the meat
dishes as these are dishes representative of the cuisine. You will get some information in
your tour information materials about meals and options for vegetarians.

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I have a particular allergy. Can you help me if I do a tour with you?
Let us know what your allergy is and we will try our best to accommodate you on our
tours. We have had people with wheat and gluten allergies on our tours. They brought
special food with them and we provided a coolbox for storage each day. We also wrote
notes people can show to waiters in restaurants to explain their allergies when they are
ordering.

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Is April / May / June / July / August / September / October a good time to go?
Our tour season is from April to October. We detail information on when to go on each
individual tour page. Personally, we think May (flowers) and September (ideal sunny
weather) are the best times to tour in this region. However, the other months are also
good. The weather in continental Europe consists of hot summers and cold, snowy winters.

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What will the weather be like in the area for my tour?
The weather in continental Europe consists of hot summers and cold, snowy winters.
We recommend checking weather.com. You can search for a particular Central European
city under their vacation planner page and get information on yearly weather averages.
Basic advice - bring waterproofs just in case.

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Do people speak English? / Will I be understood?
Your bilingual guide will help you on a guided tour. On a self-guided bicycle tour we include
basic, useful phrases in your tour information materials. However, we recommend bringing a
phrasebook as people always love it when you communicate in their language (or at least
try).
The numbers of people learning English in Central Europe are increasing. Generally, younger
people will speak better English. Many Central Europeans also learn German, so this is a
good language to try to communicate in. If all else fails, miming, pointing and smiling are
always fun. People are generally helpful wherever you go in the world and they will help if
you ask them.

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What are the differences between a guided and a self-guided bicycle tour?
For a side-by-side comparison, the table shows which services are common to both guided
and a self-guided bicycle tours and which services are unique. We arrange self-guided and
guided bicycle tours as packages and we do not break up the services.

Service Self-guided Guided
Accommodation in selected hotels and pensions Yes Yes
Quality bike rental Yes Yes
Luggage transfer Yes Yes
Buffet breakfast Yes Yes
Welcome briefing upon arrival Yes Yes
Transportation by car according to program Yes Yes
English route descriptions Yes Yes
Detailed cycling maps with route highlighted Yes Yes
Town maps Yes Yes
Global Positioning System (GPS) console Yes Yes
Stand-by support: cell phone rental and contact person Yes No
Support van No Yes
Dinner No Yes
Private guided tours at chateaux, castles, museums and other select attractions No Yes
Special events, including wine tasting and picnics No Yes
Professional bilingual guide No Yes

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Do you have group discounts?
We offer a 10% discount for groups of 10+ people provided you book directly with us.

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Do you have any benefits for repeat customers?
We offer a 10% discount on the tour cost for people who have toured with us in the past
(provided you booked directly with us). Please get in touch with us. It will be good to hear from you again and a pleasure to arrange another tour for you.

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Self-guided bicycle tours
What does a self-guided bicycle tour include?
• Accommodation in selected hotels and pensions
• Buffet breakfast
• Luggage transfer
• English route descriptions
Detailed cycling maps
• Town maps
Global Positioning System (GPS) console with programmed route
• Transportation by car according to program
• Welcome briefing upon arrival
Quality TREK bike rental
• Stand-by support (cell phone and contact person)

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What is the extent of your “support service”?
We rent you a cell phone and provide the mobile numbers of at least two people you can
call in case of any problems. This is a 24-hour service. Feel free to call us at any time
during your tour (emergencies, unexpected situations, if lost or problems with the language
barrier). People on our tours have told us that this services allows them to have an
adventure, but always have the peace of mind tht they can call at any time.

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If I am finding my way along the route by myself, what do I get to help me?
We provide three methods of navigation on our self-guided bicycle tours.
• Route descriptions / cue sheets – with helpful info on each overnight town
• Maps with your route highlighted
• Town maps with your overnight accommodation marked
• A Global Positioning System (GPS) console with programmed route

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What do I do if I get totally lost?
If you get completely lost, then your REMAINS will be found by the next passing cyclist -
Oh the HORROR!!!
Seriously, with the navigation and information, we provide for the self-guided bicycle tour,
getting lost is a rarity. You can also give us a call from your mobile phone supplied as part
of the stand-by support.

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Can you help if my bike breaks on the tour?
We provide a spare inner tube and a puncture repair kit with the bike to cover a flat tire.
We also give some repair tools for light repairs and adjustments. For anything more serious
you will have a list of bike shops in your tour information materials and/or we can replace
your bike. Our bike mechanic checks all bikes before they are ridden so the chances of your
bike breaking are very low.

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What happens if I cannot complete the cycling each day?
We recommend choosing self-guided tour suitable to your ability, and preparing for the terrain and weather to be expected. We can advise you on all of this. If the weather is
really terrible then it is possible to take you with the luggage transfer service in the
morning. See this as a back up service and aim to complete the cycling each day.

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Why is there a 15% tour supplement for a single person on a self-guided tour?
We calcuate the car and luggage transfers on our tours based on a minimum of two people. If you go solo on a self-guided tour then you will pay the 15% tour supplement to cover the cost of the extra person not going. This is in addition to the single room supplement.

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Guided bicycle tours
What does a guided bicycle tour include?
Professional bilingual guide
Accommodation in selected hotels and pensions
Support van
• Buffet breakfast
• Dinner
Luggage transfer
• English route descriptions
Detailed cycling maps
Town maps
Global Positioning System (GPS) console (one for the group)
Quality TREK bike rental
Guided tours at chateaux, castles, museums and other select attractions
Special events, including wine tasting and picnic

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How large are your group sizes?
The maximum group size is 25 people. However, our guided groups tend to stay quite small
reaching only up to 10 people or so. The more popular tours attract perhaps 15-20 people
(one or two groups a year). We assign two guides to large groups.
The minimum number for a guided tour to be guaranteed is 4 people.

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What happens if not enough people sign up to the tour?
If you sign up to a guided tour date and the minimum number of 4 people do not sign up
then there are some options. We realize that you may have already booked non-refundable
flights and extra nights. In all cases, we try to come up with a solution.
First, we can arrange a self-guided tour for you in the same dates and refund the
difference. Second, you can pay extra and have the guided tour anyway. You will pay the
share for the missing people. Third, we can advise on guided tours that are going ahead
around the time you are traveling. You can join another guided tour. Finally, if none of the
previous solutions work then we will refund you any money you have paid.

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Are your guides local?
Our professional, bilingual guides are nationals of the main tour country. Who better to
explain the incredible changes that Central and Eastern European countries have faced
over the years than a person who has lived through them? They will cycle with you and
can explain the points of interest you will see. Ask them lots of questions!

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I see breakfast and dinner are included – what do we do about lunch?
Depending on the day, lunch might be in the form of picnic (food bought at a local shop)
or at a good restaurant or pub. The guide will help in any case.

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I am a slow cyclist. Will I hold up the group?
Not at all. Since all participants on a guided tour are provided with English route
descriptions and maps, there is flexibility our guided tours. The guide rides with the main
group (usually the slowest riders). You need not feel this pressure on our guided tours.

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Will I have to cycle at the pace of the group?
No. You can race ahead at your own faster speed or stop for a bit longer at a particular
point of interest. Everyone gets English route descriptions and maps with the route
highlighted. You can still find your way along the route without having to rely on the guide.
You can arrange with the guide to meet up with the group again at a particular place.

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How do you choose your guided tour dates?
The dates we choose for our guided tours usually correspond to the cultural calendars of
particular towns along the route. This means that the guided tour will usually be at the
same time as an interesting festival or event along the way.

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Can I do a guided tour outside of the dates on your website?
If you are in a group of 4 or more people then we can arrange a private guided tour for you
starting on any date. Get in contact with us and let us know which dates and route
interests you - info@topbicycle.com. The cost will be the same per person as the
scheduled guided tour cost.

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(Between April and October of a particular year): I would like to do a guided tour
next year – any dates available?

We update our guided tour dates from October to December for the following year. Get in
touch with us to register your interest in a guided tour- info@topbicycle.com. When we set
our dates we can send you an email. Alternatively, bookmark our website and check back.

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Payment and Reservation
How do I sign up to a tour?
You can book directly with us or through one our global partners.

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How can I send you my completed reservation form?
If you reserve your tour online then you will fill out an online reservation form and click a
button to send it to us. We also have a PDF reservation form you can download, print out,
fill in and either post, fax or scan and email to us.

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Do you require a tour deposit?
Yes, this is 100 EUR per person. You can pay this by check, bank transfer or online by

credit card on our 3-D Secure payment gateway.

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When do you require the final payment of the tour?
We require the whole tour balance to be paid 45 days before the start of the tour.
You can read up more in our Terms & Conditions.

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Is it OK if my other friends sign up to the tour later?
Yes, however we will usually hold from reserving the accommodation until everyone has
signed up. It is easier for us to reserve the accommodation “in one go”. Other people have
until 45 days before the tour starts to sign up. This is the time when the final balance must
be paid.

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What currency can I use when paying via 3-D Secure payment gateway?
You can make your payments in Euros (EUR), US Dollars (USD), British Pounds (GBP) or Czech Koruna (CZK). If your currency is different from one of the above you need to make a conversion to EUR. You will find the current exchange rate on the xe.com currency converter website. Use this website to make the currency conversion because it is continuously updated with the latest rates. The final exchange rate will be made by your bank.

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I am having trouble paying by card on the 3-D Secure payment gateway. Any
help?

Apologies that things are not working. Below the steps of the payment process are
explained in detail. Feel free to give us a call or tell us when we can call you. We can also
do this transaction with you over the phone. Doing the transaction over the phone will not
work if you are a member of the Verified by Visa or MasterCard SecureCode program as
additional security information from you will be queried that we should not know.

Basic steps for a successful payment by credit card on our 3-D Secure online payment
gateway
.

1) Enter the amount with no punctuation marks into the "amount"
box. Round it up or down to the nearest whole number (just whole numbers, no punctuation marks, no decimals, e.g. 1190).

2) You will then be redirected from our website to a secure site of GPE to enter your
card information. After clicking "Pay" please wait. Do not press the refresh or back buttons.

3) You may be directed to the Verified by Visa or MasterCard Secure Code site to enter the
card password if you are a member of these programs. After you do that, you will be
redirected back to our website. Please click “yes” if a message pops up asking if you would
like to continue to a non-secure site (you are coming from the secure credit card site to
our non-secure site). You will get a "payment successful" message.

4) After you do the transaction, you will get an automatic email from root@topbicycle.com
confirming that the payment was successful (as well as the obvious message on our
website). Please check your Spam folder for this message if you do not see it because
some email filters count automatically generated emails as Spam.

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What are the steps of payment for bike rental?
Your bike rental is only confirmed when you fill in a reservation form sent out by us. If you
are renting the bicycles in a place other than Mikulov then we require a 25% deposit on the
rental cost. This is payable by check or bank transfer. The rest of the balance can be paid
by cash on arrival.

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Bike rental
What is included with the bikes?
All bikes are equipped with: mudguards, rear luggage rack, bar ends, bell, rear light, clips
and water bottle holder. We also provide free of charge: helmet, pannier bags, handlebar
bag, cyclocomputer, repair tools, puncture repair kit, inner tube, pump, water bottle and
lock. Read more about basic and supplementary equipment.

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Can I bring my own panniers?
Yes – all our bikes are fitted with rear racks for panniers.

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What about maps of the route I intend to do?
You are responsible for getting your own maps. We supply maps on self-guided and guided
tour packages only.

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Where is the bike drop off point?
In some towns and cities, we have the address of a hotel or pension where you can drop
off the bike. Otherwise, it is your responsibility to leave the bike in a safe place (ideally in
your hotel or pension, in a lockable or watched room) and to let us know the address.
If you are not staying the night, but dropping the bike off and then leaving, we can
arrange to meet you and collect the bike from you directly.

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What is latest time I can reserve bicycles from you?
Book as early in advance as you can to be sure. In the summer, our bikes are often
completely booked out for our bicycle tours and group biking trips.

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